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Supercharge your business with Trionex solutions. Designed for modern businesses, our platforms streamline operations, reduce costs, and maximize efficiency. Trionex have certified experts who deliver Odoo Services, Custom Development, and Enterprise Solutions designed to increase efficiency, reduce operational gaps, and support long-term digital transformation. Make smarter decisions, automate repetitive tasks, and unlock scalable growth with solutions tailored to your business needs.

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Streamlining ISP
Operations with Triorad & IPDR

Trionex implemented Triorad, a unified ISP management platform, combined with an enterprise-grade IPDR engine, for three fast-growing ISPs (Signin, Play Broadband, and AeroCable) to automate operations, improve reliability, and ensure compliance.

Key Challenges

Fragmented network architecture causing downtime and slow provisioning
Manual user onboarding with frequent configuration errors
Spreadsheet-based billing leading to revenue leakage and delays
Weak customer support workflows with no SLA monitoring
Device and inventory mismanagement (ONTs, ONUs, routers)
Zero IPDR visibility causing operational and regulatory risks

Our Solutions

Automated network provisioning with real-time device sync and stable segmentation
Unified customer lifecycle: Lead → Activation → Billing → Suspension
Billing automation with revenue protection, tax handling, and payment reconciliation
SLA-based support ticketing system with escalation rules
Full inventory management with tracking, MAC binding, and RMA workflow
Advanced IPDR implementation with session logs, usage analytics, and compliance reporting

Impact

Operational efficiency increased by 90%
Revenue stability and growth improved by 80%
Network reliability enhanced with 70% uptime improvement
Customer complaints reduced by 45%
Complete visibility into user activity and regulatory compliance
Scalable expansion across regions with zero operational bottlenecks

Trionex.

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